The shipping rates shown are for the lower 48 states. After receiving payment, item is shipped via UPS or FedEx at our discretion within 5 business days. For ground shipping please allow item/items 2-7 business days. Sorry, no shipments to Alaska, Hawaii, American Samoa, PR, Guam, USVI, PO Box or APO/FPO address at this time.
Return authorization number is required. Items that are initially defective within 14 days of invoice are eligible for replacement. You are responsible for all return shipping charges (including insurance at full value) and we pay for the shipping of the replacement. There is a 20% restocking fee on all returns and shipping is non-refundable (waived on exchanges). Must be returned in the original box with all parts and manuals. During Nov-Dec returns are extended to 14 days after Christmas. We are not liable for packages lost, damaged, or not delivered on time due to our shipping companies (they are liable) but we will assist in the damage claim process.
Please Note: Some items may ship in its original carton which may include a photo or description of the product.